To ensure safe and comfortable after-sales service, make sure you buy ASUS products sold and marketed by official ASUS distributors in Indonesia. For every official product marketed in Indonesia, the following general warranty applies:
To repair ASUS products, please visit/contact the following ASUS Service Center (RC), ASUS Authorized Service Partner (ASP) and Asus Collection Point:
| Provinsi | Kota | Alamat | Telepon | Waktu Pelayanan | Produk |
|---|---|---|---|---|---|
| DKI Jakarta | Jakarta Utara | Perkantoran CBD Pluit Blok S No. 8, Jl. Pluit Selatan Raya, Penjaringan Jakarta Utara 14440 | 021-80823300 | Senin-Jumat: 08:30-15:30 |
Desktop, AIO, Notebook, LCD Monitor; EEBOok; Epad, Padfone, Zenfone, Ebox; VivoPC |
| Aceh | Banda Aceh | Jl. Pocut Baren No. 57B, Keuramat, Kuta Alam, Banda Aceh 23126 | 1500 128 |
Senin-Jumat: 09:30-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EEBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch |
| Bali | Denpasar | Jl. Teuku Umar Barat No.888D (Depan Depo Bangunan) Denpasar 80117 | 0823 4162 6274 |
Senin-Jumat: 09:00-17:00 Sabtu: 09:00-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EEBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch |
| Banten | Tangerang | Jl. M.H. Thamrin No. 12E, Cikokol, Tangerang, Banten 15117 | 1500 128 | Senin-Jumat: 09:00-17:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EEBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch |
DKI Jakarta | Jakarta Selatan | STC Senayan Lt. 1 No. 1003A, Jalan Asia Afrika Pintu IX, Jakarta Selatan 10270 | 1500 128 | Senin-Jumat: 09:00-17:00 | Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, LCD, HDD External*, Zenwatch | DKI Jakarta | Jakarta Utara | Komplek Agung Sedayu, Ruko Harco Mangga Dua Blok J No. 18-19, Jl. Mangga Dua Raya, Jakarta Utara, 10730 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | DKI Jakarta | Jakarta Utara | Ruko Mangga Dua Square Blok F No. 27-28, Jl. Gunung Sahari Raya No.1, Jakarta Utara 14420 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, LCD, HDD External*, Zenwatch | Jambi | Jambi | Jl. Jend. Sudirman No 82 RT. 01 Kel. Thehok, Kec. Jambi Selatan, Jambi 36139 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, LCD, HDD External*, Zenwatch | Jawa Barat | Bandung | Jl. Gatot Subroto No.91A RT.03 RW.05 Kel.Malabar Kec.Lengkong Kota Bandung. (Sebelah Hotel Papandayan)9 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Barat | Bekasi | Ruko Mega Kalimalang, Kavling 8 No. 9 Jl. K.H. Noer Alie, Pekayon Jaya, RT 03/07, Bekasi 17148 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Barat | Bogor | Ruko Mega Kalimalang, Kavling 8 No. 9 Jl. K.H. Noer Alie, Pekayon Jaya, RT 03/07, Bekasi 17148 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Barat | Cirebon | Jl. Tuparev No.41B RT.2/3 Kecamatan Kedawung, Cirebon 45153 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Barat | Depok | Jl. Margonda Raya No. 304C, Ruko Daniel Bakery, Depok 16423 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Tengah | Purwokerto | Ruko Glempang No. 69 Jl. HR. Boenyamin, Bancarkembar RT02/RW05 Purwokerto Utara, Kab. Banyumas, Purwokerto 53121 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Tengah | Semarang | Jl. Sriwijaya Ruko No. 72D, Semarang 50241 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Tengah | Solo | Jl. Honggowongso No.-1-D,Solo | 027166649 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Timur | Malang | Jl. Semeru 17 Kav.A, Malang 65115 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Timur | Kediri | Jl. Hayam Huruk No.23C. Kediri 64122 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Jawa Timur | Surabaya | Jl. Klampis Jaya No. 39,Surabaya | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Kalimantan Barat | Pontianak | Jalan A. Yani Komplek Ruko A. Yani Megamall (Sentra Bisnis) Blok B 11, Pontianak 78122 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Kalimantan Selatan | Banjarmasin | Jl. Gatot Subroto No.2C RT.29, Banjarmasin 70236 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Kalimantan Timur | Balikpapan | Jl. Jendral Sudirman - Stall Kuda, RT 40 No. 38, Balikpapan 76114 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Lampung | Bandar Lampung | Jl. Teuku Umar No. 97, Kelurahan Penengahan, Kecamatan Tanjung Karang Pusat, Bandar Lampung 35112 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Riau | Pekanbaru | Jl. Ahmad Yani No. 17B. Kelurahan Sago, Kecamatan Senapelan, Pekanbaru 28151 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Sulawesi Selatan | Makassar | Jl. Pengayoman, Ruko Edelweis No. A3D, Kel Masale, Kec Panakukang, Makassar 90231 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Sulawesi Utara | Manado | Jl. Piere Tendean, Kawasan Megamas, Komp. Ruko Best Profit Blok I F No.10, Manado 95111 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Sumatera Barat | Padang | Jl. AR Hakim No. 10 A, Padang 25211 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Sumatera Selatan | Palembang | Jl. Rasyad Nawawi No. 244 RT 5 RW 2 Kel 9 Ilir, Palembang 30113 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Sumatera Utara | Medan | Jl. S. Parman, Kompleks MBC Blok AA No. 1, Medan 20112 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch | Yogyakarta | Yogyakarta | Ring Road Square Kav.5, Jalan Ring Road Utara KM 5, Condongcatur, Depok, Yogyakarta 55283 | 1500 128 | Senin-Jumat: 09:00-17:00 Sabtu: 09:30-12:00 |
Notebook, Netbook, EPAD, Padfone, Zenfone, Desktop PC, AIO PC, EeeBox, VivoPC, Mainboard*, VGA Card*, LCD, Router & Wireless Lan*, Optical Disc Drive (DVD)*, Oplay/ Projector/ Audio Card & Multimedia (Include Headset)*, HDD External*, Zenwatch |
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| SERVICE PROVIDER | FULL ADDRESS | POSTCODE | PHONE NUMBER | CITY | WORKING HOURS |
|---|---|---|---|---|---|
| ASC PPG (ASC Panca Putra Group) | Perkantoran CBD Pluit Blok S No.8, Jl. Pluit Selatan Raya, Jakarta Utara |
14440 | 021-80823300 | Jakarta | Mon - Fri: 9 AM - 3.30 PM |
| Alam Prima | Jl. P. Diponegoro No.39C / 120, Sumur Batu Teluk Betung |
35214 | 0721-486-163 | Bandar Lampung | Mon - Fri: 9 AM - 4 PM Saturday: 9 AM - 4 PM |
| Bali Satu Computer Denpasar | Jl. Satelit No. 27C, Dauh Puri Klod, Kec. Denpasar Bar, Kota Denpasar, Bali 80114, Indonesia |
80114 | +62 895 3758 42778 / +62 878 6251 7002 / +62 818 0550 1157 | Denpasar | Monday - Friday 09.00 AM - 05.00 PM WITA, Saturday 09.00 AM - 03.00 PM WITA |
| Calvin Computer Cirebon | Jl. Kutagara No.53-55, Jagasatru, Kec. Pekalipan |
45115 | 0231-232 288 / 0838-2472-9116 |
Cirebon | Mon - Sat: 8.30 AM - 6 PM |
| CV Calosa Global Indonesia | Jl. Mayjend. Panjaitan No.21b, Penanggungan, Klojen |
65113 | 0341-588-750 | Malang | Mon - Sat: 9 AM - 4 PM |
| CV. Bahagia Komputer | Jl. Gatot Subroto Gatsu Square No. 10 RT.029 Samarinda, Kalimantan Timur, Indonesia 75117 |
75117 | 081253861993 / 082169075888 | Samarinda | Monday - Friday 09.00 AM - 05.00 PM Saturday 09.00 AM - 04.00 PM |
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